• Operations Manager

    Work Location UK-Nottingham
    Global Brands Group
  • Specific Responsibilities

    • This is a highly varied role that will include the management of the Logistics function as well as managing the Sales Administration / Customer Services process. You will ideally be a confident project manager who is happy to take ownership and work to deliver enhanced operations and take on new challenges.
    • To provide high level support, reporting, analysis and project work
    • Continuous improvement approach to identify new solutions to streamline logistics flow;
    • Ensure that logistics KPI are aligned with SLA;
    • Liaise with 3PL to solve logistics issues in all warehouses;
    • Manage all inbound logistics requirements taking into consideration business and customer priorities;
    • Ensure timely and accurate receipt of goods into all warehouses.

    Skills and Requirements

    Strategy & Innovation:

    ·       Provide 3PL with forecasts to determine most efficient warehouse layout;

    ·       Liaise with 3PL to determine new way to simplify and streamline processes, increase productivity and save costs

    ·       Selection of best forwarders in order to minimize costs and guarantee a proper service level;

    ·       Support the AX system migration project.


    Operations & Results:

    ·       Provide 3PL with forecasted workload;

    ·       Solve any potential issue with 3PL and forwarder;

    ·       Minimize and keep logistics costs under control;

    ·       To provide reporting and analysis when required;

    ·       Oversee freight forwarders on shipping schedules and arrival dates;

    ·       Oversee bookings for consignment deliveries into relevant warehouses;

    ·       Process goods received from the factories into all warehouses;

    ·       Managing stock adjustments for returned stock liaising with the Customer Services and Credit Control;

    ·       Managing waste packaging declarations for all customers and for GBG Europe;

    ·       Keep the ERP updated, perform stock movements and transfers to align data between the systems;

    ·       Housekeeping on stock discrepancies – processing write-offs, providing Finance with support for adjustments that may be required from time to time;

    ·       Provide 3PL with all required data to create Intrastate declaration;

    ·       Update logistics reports (Orders In / Orders Out/ Inbound);

    ·       Organize all activities needed to recondition goods;

    ·       Allocate stock accurately & in accordance with agreed priorities;

    ·       Any other ad hoc duties as and when required;


    Customers & Relationships:

    ·       Customer’s rework cost estimate  

    ·       Manage all inbound logistics working with to prioritise shipments in line with customer requirements;


    Leadership & Teams:

    ·       Coordinate and train logistics team  


    Skills & Qualifications: 

    • Proactive – always try to find new way to improve processes
    • Resourceful
    • Excellent organisation skills, able to prioritise
    • Precise
    • Strong professionally – credible with integrity
    • Excellent communication skills – verbal and written
    • Well-developed interpersonal skills
    • A collaborative team player – concerned with the team success as well as individual performance
    • Positive and Enthusiastic
    • Good Listener – will challenge constructively and respond well to feedback
    • Must be able to use MS Office applications – Word, Outlook, and Excel to an excellent standard

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