• Assistant Store Manager - BCBG - San Marcos, TX

    Work Location US-TX-San Marcos
    Category
    Retail Management
    Division
    BCBG
  • Specific Responsibilities

    The Assistant Manager is responsible for partnering with the Store Manager and Associate Manager to help motivate the store team to uphold our tradition of creating a memorable shopping experience for all of our customers. Specific responsibilities of the Assistant Manager position include but are not limited to:


     



    • Consistently motivating the team on the sales floor to ensure they are achieving and exceeding individual sales goals and other key performance indicators (KPIs)

    • In partnership with the management team, educating the sales team on store sales plan, personal sales goals and store statistics and motivating the team to achieve goals

    • Contributing to a customer service focused environment by consistently exhibiting best practices with regards to customer service, sales generation and customer outreach

    • Demonstrating sales leadership by maintaining high energy, playing an active role on the sales floor and coaching associates on clienteling processes and standards

    • Assisting with Customer Service related projects as directed by the Store Manager or Associate Store Manager

    • Coordinating the daily activities of the sales team

    • Participate in training new associates on Company Policy & Procedures, Company history and brand aesthetic as well as Company products and Customer Service standards

    • Acting as a role model for the sales team by consistently exhibiting best practices with regards to customer service and sales generation

    • Providing recognition to team members for exceptional performance

    • Partnering with the management team to develop and train internal talent

    • Performing and coordinating store opening and closing procedures

    • Ensuring that the sales floor always meets Company Standards with regards to merchandising, visual presentation and housekeeping

    • Demonstrating a high level of professionalism and enthusiasm in communication with clients, peers, management and corporate partners

    Skills and Requirements


    • 2-3 years of retail sales experience required

    • Proven track record of sales generation and customer service

    • Interest in fashion and trend awareness required

    • Effective management, interpersonal and communication

    • Strong computer skills-proficient in Outlook, Excel and Word

    • Effective communication and presentation skills, both written and verbal

    • Excellent time management skills

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