• Manager, Benefits

    Work Location US-CA-West Hollywood
    Human Resources
    Human Resources
  • Specific Responsibilities

    The Benefits Manager is responsible for administration of employee benefits. The position provides benefits guidance and assistance to a variety of employees who are geographically disbursed throughout the US. The position will identify inefficiencies and make recommendations related to process improvement and benefits plan design.

    Specific Responsibilities:  

    • Administers and manages employee benefits programs such as medical, dental, vision plans; life insurance plans; retirement plans; leave programs; and wellness programs.
    • Handles escalated benefit inquiries and complaints to ensure quick, equitable, courteous resolution.
    • Maintain and administer the leave of absence process with third party FMLA/disability and workers compensation carriers and vendors.
    • Develop benefit information and statistical and census data for internal reporting, actuaries, and insurance carriers.
    • Communicate and build relationships with internal team members, benefit plan consultants, and vendors regarding benefit policies, eligibility and coverage issues, and enrollment procedures.
    • Partner with internal business partners to help streamline processes.
    • Play an active role working with risk management team to reduce and close worker’s compensation claims. 
    • Participate in building out various benefit programs and projects.
    • Conducts both in-person & remote employee benefit seminars during New Hire Orientation and Annual Enrollment.
    • Reconcile benefit invoices.   
    • Support system implementation and conversion within the HRIS, payroll and benefit systems.
    • Assist with employee data management and supports HRIS team to ensure existing and new benefit programs and participants are properly set-up within the system.
    • Plans, develops, and/or participates in area and industry surveys. Analyzes results of surveys and develops specific recommendations for review by management.
    • Conducts benefit portion of New Hire Orientation.
    • Participates in and help supports various audits related to workers compensation and the 401(k) plan.
    • Will participate in the preparation of government filings such as Form 5500, Summary Annual Reports, Non-Discrimination testing, OSHA reporting. 
    • Other duties as assigned.

    Skills and Requirements

    • Minimum of 8 years of benefits administration experience and training.
    • Self-starter with the ability to successfully work independently or as part of a team.
    • Ability to analyze, problem solve and clearly communicate to all levels of staff throughout the organization.
    • Ability to maintain close attention to detail in work performed.
    • Experience with HRIS and Benefits Administration systems, with a preference in ADP Enterprise and/or ADP Service Engine.
    • Knowledge of plan provisions and IRS and ERISA requirements.
    • Solid knowledge of California Benefits and Leave laws.
    • Excellent in excel and demonstrate high level of accuracy.
    • Previous experience in a consumer products/ retail organization is preferred. 
    • Ability to organize and review large sums of data.
    • Must maintain the highest level of confidentiality in all work performed
    • Travel required
    • Bachelor’s Degree from four-year College or University
    • Professional in Human Resources (PHR) or Certified Benefit Professional (CBP) Certification (Preferred)

    GBG USA Inc. is an Equal Opportunity Employer



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