Warehouse Supervisor - Processing

US-CA-Redlands
Category
Distribution
Division
Logistics – Corp.

Specific Responsibilities

  • Spends approximately 75% of the time in the warehouse with associates, building relationships, coaching, teaching, developing and providing performance feedback.
  • Provides direct supervision and discipline to a team of skilled employees Including warehouse leads and warehouse associates.
  • Interview prospective employees.
  • Administers policies and guidelines that directly affect work activities.
  • Sets and communicates clear expectations for team members regarding expected productivity results.
  • Makes recommendations to and supports the Operations Manager in preparing annual performance evaluations for warehouse associates and providing performance related information to employees.
  • Ensures that KPI’s and accuracy standards meet DC objectives.
  • In partnership with others, plans and uses independent discretion to organize day-to-day operations activities, labor schedules and objectives.
  • Takes responsibility for wave planning, including weekly, monthly, quarterly and yearly targets, goals and shift turnover.
  • Responsible for assigning work, meeting completion deadlines, interpreting and ensuring consistent application of organization policies.
  • Presents problem analysis of operational issues, such as “sudden productivity dips” and recommends solutions in a creative and logical manner.
  • Motivates others and promotes collaboration and accountability to meet team goals.
  • Builds trust with direct & indirect business partners by explaining rationale behind business processes & approaches taken in making decisions.
  • Discusses and presents information and issues with business partners located in various departments (such as finance and human resources)
  • Participates in a team setting to provide solutions to business partners & customers.
  • Monitors the cleanliness and working conditions of all equipment and oversees repairs as needed.
  • Provides safety instruction to all associates as needed and reports all work-related injuries immediately.
  • Provides immediate medical attention to injured employees and completes required accident and incident report forms.
  • Assists in ensuring the security of the facility, its environment, employees and contents.
  • Performs other duties as required.

Skills and Requirements

  • Hands-on knowledge utilizing warehouse management systems (WMS). Manhattan experience a plus.
  • Strong knowledge of retail shipping compliance for apparel retailers such as Kohl’s, Wal-Mart, Target, etc.
  • Knowledge of retail labeling standards (UCC 128 / shipping labels)
  • Strong interpersonal and human relations skills.
  • Strong written and oral communication skills.
  • Strong ability to manage multiple tasks with confidence.
  • Demonstrated ability to lead and develop both self and others.
  • Ability to partner and communicate with all business partners and customers from hourly associates to senior executives.
  • Proficiency with computer applications such as Microsoft Office Suite with the ability to utilize applications to conduct analysis and solve problems.
  • Ability to analyze problems, create solutions, and multi-task with attention to detail.
  • Bilingual English and Spanish is a plus, but not required.
  • 3 to 5 years working experience in Distribution Center operations, in a 3PL environment.
  • 3 to 5 years prior line supervision experience in a Warehouse function within a Distribution Center environment
  • Intermediate understanding of data processing principles, planning and organizing, knowledge of basic accounting principles and ability to develop and use variable budgets.
  • Must be capable of sitting, standing and walking for extended periods (at least two hours straight, four times in an 8-hour day).
  • Must be able to twist, stoop, squat, reach above shoulder level and crouch on a frequent basis.
  • Must be able to use hands and feet simultaneously and for repetitive movements.
  • May be required to lift up to 50 pounds using proper techniques.
  • Work environment is moderately noisy; physical climate varies; hot & cold extremes may be experienced.
  • Flexible to work any shift as needed, including evenings and weekends.
  • Must be able to handle stress caused by meeting deadlines with tight scheduling requirements.
  • Must be able to shift priorities easily.
  • Strong familiarity and prior certification with Warehouse Material Handling Equipment is required
  • Emphasis on proper safety and security is extremely important.
  • GBG USA Inc. is an Equal Opportunity Employer.

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