Community and Social Media Manager

US-NY-New York
Category
Communications
Division
Corporate

Specific Responsibilities

We’re looking for a strategic Community and Social Media Manager to amplify our brand and engage our community of customers, advisors, investors, and partners across social media and the Global Brands Group platform.

 

If you’re a passionate, mission-driven, team player and the following description sounds like you, we’d love to chat.

  • Manage and execute the social media and community strategy to further strengthen engagement and increase brand awareness.
  • Manage day-to-day communications on all social media channels and company Intranet platform.
  • Collaborate with internal teams to produce a best-in-class social media/community content library that enhances and grows the Global Brands Group brand around the globe.
  • Oversee day-to-day social media and community activities including planning and implementing a monthly editorial calendar, coordinating content to support daily posts, moderating online community discussions, and responding to comments on various platforms.
  • Define metrics and KPIs to measure the success and impact of global community and social efforts.
  • Track, analyze, and report on community/social performance.
  • Work cross-functionally with HR, IT and Marketing teams to maximize engagement and social footprint.

Skills and Requirements

  • 7+ years leading community and social media activities for large B2B enterprise companies.
  • B.A. in communications, marketing, or business preferred.
  • Obsessed with people, relentlessly customer-focused, deeply empathetic, and highly strategic.
  • Passionate storyteller with strong business acumen, and excellent communications skills.
  • Data-driven with strong quantitative skills.
  • Deep understanding of social platforms, best practices, and market trends.
  • Thrives in a fast-paced, always-on, start-up environment.

GBG USA Inc. is an Equal Opportunity Employer.

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