Retail Store Manager/Shop Manager - BCBG Max Azria Canada

Retail Management

Specific Responsibilities

Recognized as a global leader of women's contemporary fashion, BCBGMAXAZRIA continues to grow and diversify. With an international vision of “bon chic, bon genre” (French for “good style, good attitude”), BCBGMAXAZRIA maintains the highest standards in creativity, quality and innovation in its product offering, operations and staff.


Position Summary


At BCBGMAXAZRIA the Shop Manager is responsible for driving and maximizing sales productivity while developing and motivating a strong sales team with the intent of delivering a consistent BCBGMAXAZRIA customer experience


Essential Duties and Responsibilities include the following. Other duties may be assigned.


  • Drive sales by overseeing sales floor operations
  • Motivate and Inspire teams to high performance and exceptional customer service
  • Effectively manage employee turnover and develop action plans for employee sales growth
  • Ensure proper maintenance and organization of the shop selling floor stockroom
  • Conduct audits for Shop compliance with BCBGMAXAZRIA and Department store policies and procedures
  • Create the customer experience while focusing on strategic, operational, and leadership excellence
  • Actively recruit, hire and develop retail team associates that represent the BCBGMAXAZRIA brands and business culture
  • Administer performance evaluations as need to shop associates
  • Additional duties/responsibilities may be assigned


Competencies: To perform the job successfully, an individual should demonstrate the following competencies:


  • Exemplary selling and clienteling skills
  • A strong commitment to customer service
  • Effective interpersonal skills with all levels of management
  • Excellent brand and product knowledge


Skills and Requirements

Education and/or Experience


  • High School Diploma
  • Minimum 1 year of experience as Key-Holder or higher, in a specialty or department store environment


Computer Skills

  • MS Office
  • POS system knowledge


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