Manager, Change Management

US-CA-Los Angeles
Category
Operations
Division
TSG

Specific Responsibilities

The Manager, Change Management will play a leadership role in all aspects of change for Global Brands Group. This will include (but is not limited to) new business acquisitions, business mergers, system implementations (with an emphasis on SAP and Flex PLM), training, communication, business reorganization, and internal corporate change initiatives. 

  • Facilitate business process reengineering discovery sessions to develop documentation and process flows.
  • Engage with leadership and key stakeholders to fully understand organizational structure, business processes, and roles and responsibilities in order to identify change potential and create efficiencies.
  • Lead project teams to develop new business systems and solutions that address changing and/or growing business needs and requirements.
  • Conduct needs analysis, comparing current states to the future states in terms of processes and procedures.
  • Create lean efficiencies to operationalize business processes and procedures.
  • Develop and propose recommendations and future processes to senior executives.
  • Drive adoption and ownership of change by working with senior leadership teams.
  • Build collaborative relationships throughout the entirety of change initiatives.
  • Perform detailed analysis to identify gaps and areas for improvement within company divisions.
  • Manage risks throughout change initiative by conducting risk analysis and developing mitigation plans for each project.
  • Create awareness of change by creating and implementing comprehensive communication plans and strategy that reaches all levels of the business.
  • Lead project management by developing project plans, calendars, and conducting status review meetings amongst project teams and leadership.
  • Ensure seamless coordination and support all aspects of training throughout each project by creating training calendar calendars, invites, training guides, and following up on items.
  • Train and mentor Change Management Associates and manage daily needs.
  • Enforce Change Management best practices. 
  • Work directly with the Director of Change Management on special projects. 
  • Support special projects for the SVP of Operations and Director of Operations as needed.

Skills and Requirements

  • College degree required (graduate degree preferred in the field of Organizational Psychology, Organizational Behavior, Communications, or Business).
  • 7+ years of change management experience.
  • Ability to work independently and in a team setting.
  • Strong executive presence and ability to work with all levels within an organization.
  • Excellent organizational, meeting planning coordination and project management skills.
  • Organized, independent, and self-motivated with a team player attitude.
  • Proven track record of successfully leading direct reports. 
  • Excellent verbal and written communication skills.
  • Proficiency in MS Office is required.  Experience with SAP & Flex PLM is preferred. 
  • Ability to travel frequently. 

GBG USA Inc. is an Equal Opportunity Employer.

 

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