Associate, Change Management

US-NY-New York

Specific Responsibilities

This role will be responsible for supporting all aspects of the Change Management team. This includes taking ownership of projects including, but not limited to; new business acquisitions, business mergers, System implementations (with an emphasis on SAP and Flex PLM), training, communication, business reorganization, and internal corporate change initiatives. 


  • Facilitate business process reengineering discovery sessions to develop documentation and process flows.
  • Engage with leadership and key stakeholders to fully understand organizational structure, business processes, and roles and responsibilities in order to identify change potential and create efficiencies.
  • Work on project teams to develop new business systems and solutions that address changing and/or growing business needs and requirements.
  • Conduct needs analysis, comparing current states to the future states in terms of processes and procedures.
  • Create lean efficiencies to operationalize business processes and procedures.
  • Develop and propose recommendations and future processes to senior executives.
  • Drive adoption and ownership of change by working with senior leadership teams.
  • Build collaborative relationships throughout the entirety of change initiatives
  • Perform detailed analysis to identify gaps and areas for improvement within company divisions.
  • Manage risks throughout change initiative by conducting risk analysis and developing mitigation plans for each project.
  • Create awareness of change by creating and implementing comprehensive communication plans and strategy that reaches all levels of the business.
  • Provide project management support by developing project plans, calendars, and conducting status review meetings amongst project teams and leadership.
  • Coordinate and support all aspects of training throughout each project by creating training calendar calendars, invites, training guides, and following up on items.
  • Support special projects for the SVP of Operations and Director of Operations as needed.

Skills and Requirements

  • College degree required (graduate degree preferred in the field of Organizational Psychology, Organizational Behavior, Communications, or Business).
  • 3-4 years of change management experience.
  • Ability to work independently and in a team setting.
  • Strong executive presence and ability to work with all levels within an organization.
  • Excellent organizational, meeting planning coordination and project management skills.
  • Organized, independent, and self-motivated with a team player attitude.
  • Excellent communication skills.
  • Proficiency in MS Office.

GBG USA Inc. is an Equal Opportunity Employer

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