Associate, Change Management

US-NY-New York
Category
Operations
Division
TSG

Specific Responsibilities

This role will be responsible for supporting all aspects of the Change Management team. This includes taking ownership of projects including, but not limited to; new business acquisitions, business mergers, System implementations (with an emphasis on SAP and Flex PLM), training, communication, business reorganization, and internal corporate change initiatives. 

 

  • Facilitate business process reengineering discovery sessions to develop documentation and process flows.
  • Engage with leadership and key stakeholders to fully understand organizational structure, business processes, and roles and responsibilities in order to identify change potential and create efficiencies.
  • Work on project teams to develop new business systems and solutions that address changing and/or growing business needs and requirements.
  • Conduct needs analysis, comparing current states to the future states in terms of processes and procedures.
  • Create lean efficiencies to operationalize business processes and procedures.
  • Develop and propose recommendations and future processes to senior executives.
  • Drive adoption and ownership of change by working with senior leadership teams.
  • Build collaborative relationships throughout the entirety of change initiatives
  • Perform detailed analysis to identify gaps and areas for improvement within company divisions.
  • Manage risks throughout change initiative by conducting risk analysis and developing mitigation plans for each project.
  • Create awareness of change by creating and implementing comprehensive communication plans and strategy that reaches all levels of the business.
  • Provide project management support by developing project plans, calendars, and conducting status review meetings amongst project teams and leadership.
  • Coordinate and support all aspects of training throughout each project by creating training calendar calendars, invites, training guides, and following up on items.
  • Support special projects for the SVP of Operations and Director of Operations as needed.

Skills and Requirements

  • College degree required (graduate degree preferred in the field of Organizational Psychology, Organizational Behavior, Communications, or Business).
  • 3-4 years of change management experience.
  • Ability to work independently and in a team setting.
  • Strong executive presence and ability to work with all levels within an organization.
  • Excellent organizational, meeting planning coordination and project management skills.
  • Organized, independent, and self-motivated with a team player attitude.
  • Excellent communication skills.
  • Proficiency in MS Office.

GBG USA Inc. is an Equal Opportunity Employer

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